tag:blogger.com,1999:blog-8823732082459447621.post7434131051420171940..comments2024-03-11T12:48:28.808+05:30Comments on The Come On Man: The Time I Was A Social Network Consumer ActivistThe Come On Manhttp://www.blogger.com/profile/06415985161279607258noreply@blogger.comBlogger3125tag:blogger.com,1999:blog-8823732082459447621.post-782456054001981532014-07-12T21:06:18.596+05:302014-07-12T21:06:18.596+05:30Thanks man, I'll keep this in mind next time I...Thanks man, I'll keep this in mind next time I'm up against something like this again.The Come On Manhttps://www.blogger.com/profile/06415985161279607258noreply@blogger.comtag:blogger.com,1999:blog-8823732082459447621.post-55646886314137046012013-02-28T08:04:45.285+05:302013-02-28T08:04:45.285+05:30I have similar customer care issues with Airtel -
...I have similar customer care issues with Airtel -<br />when the validity of my Internet pack is about to get over on my phone, I recharge it the previous night. The next day, whatever usage I make should be getting deducted from my Internet balance, right?<br />Airtel happily takes away all the money from my talk time balance. Essentially crippling me because I can't even call customer care without a minimum balance of 50 paise. <br />I have to take a friend's phone and call them and explain this to them. Then they keep apologising and transfer my call to their supervisors. Finally they claim that the amount will be refunded in 24 hours. <br />Fair enough, it was refunded. I was a happy customer. <br />The next month, the same thing happens again. Again, I had to go through this whole ritual of being crippled and made to wait 24 hours to get my refund. This time, I made them assure me that it won't happen again. <br />And then it happened again. I was furious. What is the point of this whole exercise if they aren't gonna learn from their mistakes? I threatened that I'm gonna change my service provider. This really scared them (or that's what I sadly believed). Again it they apologised and promised to fix the issue permanently. I was skeptical and not gonna fall for this trap again. <br />The next month, in anticipation of this happening, I made sure I had almost no talk time balance left at the time of their planned robbery. Nonetheless, they stole the 24 rupees shamelessly. That was the last straw. I have made a resolution to change my service provider when this happens again (and I have faith that it will happen). <br />Gauravhttps://www.blogger.com/profile/03125271127205767927noreply@blogger.comtag:blogger.com,1999:blog-8823732082459447621.post-6383361452984704242013-02-13T16:32:44.838+05:302013-02-13T16:32:44.838+05:30good one Das,
http://pgportal.gov.in/
This is one...good one Das, <br />http://pgportal.gov.in/<br />This is one website run by government, and my hope when registering a grievance was as big as half the size of a mustard seed. But I donno how it worked, a half a dozen calls came from the Service provider side to resolve the matter and it was settled. In fact I looked for an online Lawyer to register case prior to registering a grievance in the aforementioned portal against the Service Provider. So whomsoever having a problem in balance deductions by the service provider, dont get frustrated and get into verbal wars with the CCExecutives', just go thru the portal and lodge a compliant.swaroophttps://www.blogger.com/profile/09262223145330331182noreply@blogger.com