I had a prepaid datacard from MTS for quite a few months until I began receiving calls about converting to a postpaid connection as I was a 'special' customer. I used one of their lower plans and I'm not sure how exactly I had become a special customer. It wasn't until I had switched to the post-paid connection for a few months that I realised that calling you a special customer is just a polite way of calling you gullible.
I was very dissatisfied with this connection. Most people I know who used MTS had similarly poor experiences and in one case an even worse experience. It took them a long to activate the connection and they charged me for that period despite the fact that I couldn't use the connection. The billing amounts generally seemed off, the customer service was horrendous, and the speeds were a fraction of the upto 3.1 mbps they promise.The decision to move to broadband didn't require much thinking. And that's when this whole episode began.